{"version":"1.0","provider_name":"Resont | Blog","provider_url":"https:\/\/resont.com\/blog","author_name":"author","author_url":"https:\/\/resont.com\/blog\/author\/author\/","title":"How to Turn Social Media Engagement Into Customer Insights - Resont | Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"CLlw3hFts0\"><a href=\"https:\/\/resont.com\/blog\/social-media-engagement-customer-insights\/\">How to Turn Social Media Engagement Into Customer Insights<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/resont.com\/blog\/social-media-engagement-customer-insights\/embed\/#?secret=CLlw3hFts0\" width=\"600\" height=\"338\" title=\"&#8220;How to Turn Social Media Engagement Into Customer Insights&#8221; &#8212; Resont | Blog\" data-secret=\"CLlw3hFts0\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/resont.com\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/resont.com\/blog\/wp-content\/uploads\/2026\/08\/social-media-engagement-customer-insights-cover.jpg","thumbnail_width":1827,"thumbnail_height":861,"description":"How to Turn Social Media Engagement Into Customer Insights matters because likes and comments are often reported as performance numbers but not mined for insight. The visible symptom is usually inconsistent publishing, weak conversion,&#46;&#46;&#46;"}